Archive for the ‘Computers’ Category

Surface Pro 4 Pen stops working on Surface Book Insider 16362

October 1, 2017 Leave a comment

I just upgraded from Windows Insider build 16353 to 16362 and the Surface Pro 4 Pen\Stylus is not registering when I click the screen.

*Update: This happened again after upgrading from 16362 to 17004

I checked the Device Manager | Human Interface Devices and found nothing that would indicate a problem.  I checked the Bluetooth devices and the Surface Pen showed up. 

The pen worked on another Surface device, so I knew the pen was working and had battery.

I tried to reboot and that did not resolve.

I tried to remove the Bluetooth device and re-add and that did not resolve.

I tired to remove the battery and that did not resolve.

I finally got it to work.

I opened up the Device Manager and went to Human Interface Devices.  I right clicked on the following drivers and uninstalled

-> Surface Pen Integration

-> Surface Pen Settings

I rebooted and the pen began to work.  I verified that those devices showed back up in Device Manager.

*this is not the Surface Pro 3 Stylus.  This is the pen that comes with the Surface Pro 4 or Surface Book.


New Surface 3 System Updates (2/4/2016)

February 5, 2016 Leave a comment

On the heels of Microsofts big Janurary System Updates (1/19), which saw its largest number of system updates (15), Microsoft has released another set of updates. 

Updates 2/4/206

  • Surface UEFI update (v1.51116.78.0) recalibrates touch panel.
  • Surface Touch Controller Firmware update (v4.251.60.0) recalibrates touch panel.
  • Surface Platform Power Driver update (v2.1.36.1) improves charging.

Surface Pro 4 Firmware and Driver Update (Nov 2015)

November 10, 2015 Leave a comment

Surface Pro 4 Firmware and Driver Update for November 2015.  Release date is November 9th.


  • No details as of yet on this update

This is the second update in less than a week.  There was an earlier update November 2nd.


  • HD Graphics 520 driver update (v20.19.15.4308) addresses some display issues, including some scenarios that result in screen flickering.
  • Display audio driver update (v8.20.0.659) supports compatibility with the updated graphics driver.
  • Surface Embedded Controller Firmware update (v103.855.257.0) improves system stability.
  • Surface Pen Settings driver update (v10.0.302.0) adds support for future functionality on Windows 10.

You can see main Surface Pro 4 Update page here.

Update Surface 3 Firmware and Drivers (Nov 2015)

November 10, 2015 Leave a comment

Updated Surface 3 Firmware and Drivers for November 2015.


No current details on what it includes.  Download here.

The new Surface Pro 4 and Surface Book Stylus

October 26, 2015 Leave a comment

The new Surface Pro 4 and Surface Book Stylus that was just released.  I just got mine in the mail today.


The Stylus is also backward compatible with the Surface Pro 3 and the Surface 3, which is great news since this is what I am currently using.

New with this Stylus is a package of different tips.  The tips provide different friction on the glass.

2H – Very Low Friction
H – Low Friction
HB – Medium Friction
B – High Friction


The default tip in the stylus is the HB version.

The new Surface Stylus is about 1/2” longer than the previous pen and in my opinion it seems to be more weight distributed.  Comparison of the SP3 and SP4 Stylus.


No buttons on the new Stylus.  There is a button bar on the flat side of the Stylus that now controls the right click feature.  I kind of like the flat surface of the Stylus for my finger.  It feels more ergonomic.

Be careful trying to remove the cap.  IT IS NOT A SCREW CAP like the previous version.  It is a guided notch.  It turns a quarter turn and pulls off.  I bet there will be a handful of calls to Microsoft support from people breaking them before they are ever used.  Ouch…

I actually read the user guide with this pen, after almost breaking mine.



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October 10, 2015 Leave a comment

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Categories: Computers

Dream Slate or Tablet (throw back)

October 10, 2015 3 comments

This is a couple days after Microsoft big Windows 10 Device event.  With the announcement of the new Surface Pro 4 and the Surface book it got me to thinking about what I am using and what I want in a device.  I happened to look back to some notes that I had made back in April 2012 of the features that I was looking for for my dream slate\tablet device.  This was before the release of the first generation of the Surface Pro line (June 2012).  This was also after owning and using an assortment of underwhelming slates\tablets.  Well this was my list in OneNote.

Screen Size of around 10” (aspect ratio 3:2 not 16:9)

5 hours of battery


i5 Core processer (x64)

(2) USB slots

Full SD Card or MicroSD

Detachable Keyboard

HDMI (Mini)

Pen Silo

Wacom Digitizer

MicroUSB Charging


Well it is 2015, what am I using now.  My main work machine is the Surface Pro 3 (i7/8GB/256GB) device running Windows 10.  I am running it through Surface Dock and running two Dell U2414H in a DaisyChain.  I absolutely love it.

Now, my home machine and my consumption device is a Surface 3 model.  I went with the 4GB/64GB model (LC5-00001) that comes with Windows 8.1 Professional.  This is really a great size memory and hard drive space as the majority of stuff that I have is up in OneDrive or DropBox.

The Surface 3 device almost checks off everyone of my previous wants.  I really love the size of this device.

This is going to be my dream tablet list for 2015.

Screen Size again at the 10” (same 3:2 aspect ratio)

Stylus that keeps advancing like the SP4 pen

128GB+ SSD

i5 core + (fanless)

(1) USB 3.1 or C

MicroUSB Charging

Detachable Keyboard base like the new Surface Book that contains additional juice (GPU/memory/HDD)

I’m over the Pen Silo want.

MicroSD Card


10+ hours of battery life


There you go.  What is your favorite tablet?  What do you want in your dream tablet?