Archive for the ‘Tips and Tricks’ Category

Surface Pro 4 Pen stops working on Surface Book Insider 16362

October 1, 2017 Leave a comment

I just upgraded from Windows Insider build 16353 to 16362 and the Surface Pro 4 Pen\Stylus is not registering when I click the screen.

*Update: This happened again after upgrading from 16362 to 17004

I checked the Device Manager | Human Interface Devices and found nothing that would indicate a problem.  I checked the Bluetooth devices and the Surface Pen showed up. 

The pen worked on another Surface device, so I knew the pen was working and had battery.

I tried to reboot and that did not resolve.

I tried to remove the Bluetooth device and re-add and that did not resolve.

I tired to remove the battery and that did not resolve.

I finally got it to work.

I opened up the Device Manager and went to Human Interface Devices.  I right clicked on the following drivers and uninstalled

-> Surface Pen Integration

-> Surface Pen Settings

I rebooted and the pen began to work.  I verified that those devices showed back up in Device Manager.

*this is not the Surface Pro 3 Stylus.  This is the pen that comes with the Surface Pro 4 or Surface Book.


Windows 10 Download Tool (iso) Error 0x800704DD – 0x90016

April 11, 2016 Leave a comment

I was getting ready to use the Windows 10 Download Tool to create an ISO to upgrade my old HP Laptop (DV9543CL).  I downloaded the tool and ran.  However I kept getting the following error when tryting to use.

w10 tool error on dv9543cl

I rebooted several times.

I try to run with elevated permissions (run as Administrator).

Nothing was working.

I finally changed my user account permissions to local admin and that resolved.  Sigh…

Dream Slate or Tablet (throw back)

October 10, 2015 3 comments

This is a couple days after Microsoft big Windows 10 Device event.  With the announcement of the new Surface Pro 4 and the Surface book it got me to thinking about what I am using and what I want in a device.  I happened to look back to some notes that I had made back in April 2012 of the features that I was looking for for my dream slate\tablet device.  This was before the release of the first generation of the Surface Pro line (June 2012).  This was also after owning and using an assortment of underwhelming slates\tablets.  Well this was my list in OneNote.

Screen Size of around 10” (aspect ratio 3:2 not 16:9)

5 hours of battery


i5 Core processer (x64)

(2) USB slots

Full SD Card or MicroSD

Detachable Keyboard

HDMI (Mini)

Pen Silo

Wacom Digitizer

MicroUSB Charging


Well it is 2015, what am I using now.  My main work machine is the Surface Pro 3 (i7/8GB/256GB) device running Windows 10.  I am running it through Surface Dock and running two Dell U2414H in a DaisyChain.  I absolutely love it.

Now, my home machine and my consumption device is a Surface 3 model.  I went with the 4GB/64GB model (LC5-00001) that comes with Windows 8.1 Professional.  This is really a great size memory and hard drive space as the majority of stuff that I have is up in OneDrive or DropBox.

The Surface 3 device almost checks off everyone of my previous wants.  I really love the size of this device.

This is going to be my dream tablet list for 2015.

Screen Size again at the 10” (same 3:2 aspect ratio)

Stylus that keeps advancing like the SP4 pen

128GB+ SSD

i5 core + (fanless)

(1) USB 3.1 or C

MicroUSB Charging

Detachable Keyboard base like the new Surface Book that contains additional juice (GPU/memory/HDD)

I’m over the Pen Silo want.

MicroSD Card


10+ hours of battery life


There you go.  What is your favorite tablet?  What do you want in your dream tablet?

Remote Server Administration Tools for Windows 10 Technical Preview

October 2, 2014 Leave a comment

Microsoft has release a compatible Remote Server Administration Tools (RSAT) version for Windows 10 Technical Preview.  Get it (here).


UPDATE  (8/25/2015)

The following is the latest and greatest compatible with the RTM Build 10240.  Get it (here).

Surface Pro November 2013 Updates

November 12, 2013 Leave a comment

Patch Tuesday.  Microsoft released some updates to the Surface Pro, get details here.

November 2013 updates

Windows 8.0

Update to allow the use of Japanese Touch Cover 2 and Type Cover 2.

Windows 8.1

Update to the LifeCam driver to increase TrueColor fidelity.
Update to the Wi-Fi and Bluetooth drivers to enable improved wireless display performance and to further enhance Wi-Fi network performance and stability.

Noted in the Device Manager the following updates.

Bluetooth – Marvell AVASTAR Bluetooth Radio Adapter
[NEW] 09/19/2013 | v14.69.24044.150
[OLD] 08/02/2013 | v14.69.24039.134

Imaging Devices – Microsoft LifeCam Front
[NEW] 09/17/2013 | v4.25.529.0
[OLD] 08/08/2013 | v4.25.525.0

Imaging Devices – Microsoft LifeCam Rear
[NEW] 09/17/2013 | v4.25.529.0
[OLD] 08/08/2013 | v4.25.525.0

Network Adapters – Marvell AVASTAR 350N Wireless Network Controller
[NEW] 09/19/2013 | v14.69.24044.150
[OLD] 08/02/2013 | v14.69.24039.134

Driver update to the ThinkPad USB 3.0 Dock (v10715)

October 22, 2013 Leave a comment

There was a recent update to the ThinkPad USB 3.0 Dock on 10-17-2013 (V10715)

Driver (here).

ReadMe (here).



Fix List

2013/10/17 v10715
1. Package DL driver version R7.4M2 ver.7.4.51587.0 (*.msi).
2. DisplayLink Software Release R7.4 delivers the following improvements:
    – Support for Windows 8.1
    – Improved Ethernet performance and stability
    – Additional translations for all languages
    – Critical bug fixes:

Lenovo X1 Carbon system shows corruption for 3 seconds resuming from hibernation. (16078)

Ethernet connection reliability issues. (15879, 16330, 16270, 15942, 16170)

Ethernet not reliable at 10Mbps. (15661)

Device not resuming reliably enumerating on the USB bus after sleep or hibernate. (16285)

On Windows7 in Basic Mode when resuming from sleep the mouse cursor may be not visible. (15055)

Remote Server Administration Tools for Windows 8.1 RTM

October 21, 2013 Leave a comment

Remote Server Administration Tools (RSAT) for Windows 8.1 RTM (10/17/2013).

Download (here).

Update: The download label was showing 8.1 Preview as of today, but the details inside the link are for Windows 8.1 RTM as of 10/17/2013.