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Surface Pro 4 Pen stops working on Surface Book Insider 16362

October 1, 2017 Leave a comment

I just upgraded from Windows Insider build 16353 to 16362 and the Surface Pro 4 Pen\Stylus is not registering when I click the screen.

*Update: This happened again after upgrading from 16362 to 17004

I checked the Device Manager | Human Interface Devices and found nothing that would indicate a problem.  I checked the Bluetooth devices and the Surface Pen showed up. 

The pen worked on another Surface device, so I knew the pen was working and had battery.

I tried to reboot and that did not resolve.

I tried to remove the Bluetooth device and re-add and that did not resolve.

I tired to remove the battery and that did not resolve.

I finally got it to work.

I opened up the Device Manager and went to Human Interface Devices.  I right clicked on the following drivers and uninstalled

-> Surface Pen Integration

-> Surface Pen Settings

I rebooted and the pen began to work.  I verified that those devices showed back up in Device Manager.

*this is not the Surface Pro 3 Stylus.  This is the pen that comes with the Surface Pro 4 or Surface Book.

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The new Surface Pro 4 and Surface Book Stylus

October 26, 2015 Leave a comment

The new Surface Pro 4 and Surface Book Stylus that was just released.  I just got mine in the mail today.

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The Stylus is also backward compatible with the Surface Pro 3 and the Surface 3, which is great news since this is what I am currently using.

New with this Stylus is a package of different tips.  The tips provide different friction on the glass.

TIPS
2H – Very Low Friction
H – Low Friction
HB – Medium Friction
B – High Friction

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The default tip in the stylus is the HB version.

The new Surface Stylus is about 1/2” longer than the previous pen and in my opinion it seems to be more weight distributed.  Comparison of the SP3 and SP4 Stylus.

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No buttons on the new Stylus.  There is a button bar on the flat side of the Stylus that now controls the right click feature.  I kind of like the flat surface of the Stylus for my finger.  It feels more ergonomic.

Be careful trying to remove the cap.  IT IS NOT A SCREW CAP like the previous version.  It is a guided notch.  It turns a quarter turn and pulls off.  I bet there will be a handful of calls to Microsoft support from people breaking them before they are ever used.  Ouch…

I actually read the user guide with this pen, after almost breaking mine.

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