Archive for the ‘Surface Book’ Category

Surface Pro 4 Pen stops working on Surface Book Insider 16362

October 1, 2017 Leave a comment

I just upgraded from Windows Insider build 16353 to 16362 and the Surface Pro 4 Pen\Stylus is not registering when I click the screen.

*Update: This happened again after upgrading from 16362 to 17004

I checked the Device Manager | Human Interface Devices and found nothing that would indicate a problem.  I checked the Bluetooth devices and the Surface Pen showed up. 

The pen worked on another Surface device, so I knew the pen was working and had battery.

I tried to reboot and that did not resolve.

I tried to remove the Bluetooth device and re-add and that did not resolve.

I tired to remove the battery and that did not resolve.

I finally got it to work.

I opened up the Device Manager and went to Human Interface Devices.  I right clicked on the following drivers and uninstalled

-> Surface Pen Integration

-> Surface Pen Settings

I rebooted and the pen began to work.  I verified that those devices showed back up in Device Manager.

*this is not the Surface Pro 3 Stylus.  This is the pen that comes with the Surface Pro 4 or Surface Book.


The new Surface Pro 4 and Surface Book Stylus

October 26, 2015 Leave a comment

The new Surface Pro 4 and Surface Book Stylus that was just released.  I just got mine in the mail today.


The Stylus is also backward compatible with the Surface Pro 3 and the Surface 3, which is great news since this is what I am currently using.

New with this Stylus is a package of different tips.  The tips provide different friction on the glass.

2H – Very Low Friction
H – Low Friction
HB – Medium Friction
B – High Friction


The default tip in the stylus is the HB version.

The new Surface Stylus is about 1/2” longer than the previous pen and in my opinion it seems to be more weight distributed.  Comparison of the SP3 and SP4 Stylus.


No buttons on the new Stylus.  There is a button bar on the flat side of the Stylus that now controls the right click feature.  I kind of like the flat surface of the Stylus for my finger.  It feels more ergonomic.

Be careful trying to remove the cap.  IT IS NOT A SCREW CAP like the previous version.  It is a guided notch.  It turns a quarter turn and pulls off.  I bet there will be a handful of calls to Microsoft support from people breaking them before they are ever used.  Ouch…

I actually read the user guide with this pen, after almost breaking mine.