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Wrong product key

My wife recently did a Microsoft Usability study and received Windows 7 Home Premium as her gratuity.  I finally sat down last night and backed up all her data, settings, and other misc. items.  I usually don’t like to attempt to upgrade an operating system, so I wiped it clean and installed a fresh.  I got to the point of entering the product key and received nice message that the product key was invalid.  I wiped my eyes, glanced at the product key in the box again and verified that it was correct.  It still wasn’t working.  I thought to myself, this is directly from Microsoft how could this be bad.  I was pleasantly surprised when I called Microsoft support and received very prompt support.  They got me a new product key and I was on my way.  I have entered a lot of product keys in my time and this is the first product key that I have ever had a problem with.  I guess I have been lucky.

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