Installing Norton Ghost 15.0 on Windows 8 DP (HP Slate 500)
I have been running into several issues trying to get Norton Ghost version 15.0 installed and running on my HP Slate 500 running Windows 8 Developers Preview
ISSUE 1:
I can’t seem to enter my license key. When trying to install the license key I keep getting an error message:
Cannot activate this product using license key <license key>. The license key is not valid. Please enter the correct license key.
I have confirmed that it is a good key by installing on a test machine running Windows 7.
STATUS:
I have not resolved this. I am currently running the 30 day evaluation.
ISSUE 2:
I wasn’t able to get Ghost to detect any drives. After initially installing and running under evaluation license it wouldn’t detect any local or connected hard drives.
RESOLUTION OF ISSSUE 2:
Install using Windows 7 Compatibility Mode.
1. Create a folder on your computer called C:\GhostCD and copy the Norton Ghost contents into that directory.
2. Open C:\GhostCD\Install and right click on SETUP.EXE and select Properties. Click on the Compatibility tab. Put a check for “Run this program in compatibility mode for:” and select Windows 7. Click Apply and then OK.
3. Double click on SETUP.EXE to install.
ISSUE 3:
Getting error when trying to run a One time backup.
-Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed. SnapShotDevice::GetDeviceCharacteristics3: .\SnapShotDevice.cpp(262):mSymSnapVolume->IsSnapped().
(UMI:V-0-2987-19)
RESOUTION OF ISSUE 3:
In my case when I selected to backup the C Drive it was also wanting to backup the SYSTEM drive. I unchecked that selection and just backed up the C Drive and it ran.
